Mário Cardoso, Fraud & Risk Manager at Solverde.pt, addressed the evolving landscape of fraud management within the iGaming sector. The discussion focused on how artificial intelligence alters fraud barriers and the necessity of risk-based KYC strategies.
Cardoso highlighted that technological advancements have fundamentally shifted fraud patterns. He observed that "AI has significantly lowered the barrier to sophisticated fraud," allowing malicious actors to replicate complex behaviors with greater ease. This development requires operators to adapt their detection methods to handle higher volumes of nuanced threats.
Optimizing Onboarding Procedures
The interview also examined the operational challenge of balancing rigorous compliance with user experience. Cardoso emphasized the importance of a genuine risk-based approach to KYC and onboarding. This method allows operators to maintain security standards while reducing friction during the registration process.